faq
where do you ship from?
where do you ship from?
All orders are shipped directly from our studio in Orlando, Florida.
Deliveries in Orlando and Local Pickup
Deliveries in Orlando and Local Pickup
Since we are based in Orlando, your order may be delivered by one of our local drivers. Our delivery radius is up to 35 miles from our location (ZIP code 32811).
If you prefer to pick up your order or send someone to retrieve it, please note that this is a pickup-only location. You can place your order, email us at shop@blyskt.com, and schedule your pickup.
Pickup hours:
Monday–Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: 11:00 AM – 2:00 PM
I need to speak with you urgently about a rush gift. where can I reach you?
I need to speak with you urgently about a rush gift. where can I reach you?
You can msg us directly via WhatsApp (689) 340-0085 or shop@blyskt.com. Please note that support is handled in the order messages are received, and we kindly ask for your understanding.
Tip: Please leave your message with what you need, the date you need it, and your current location.
can you include a note with the gift?
can you include a note with the gift?
Yes, absolutely. We offer greeting cards that can be handwritten with personalized messages. There is a dedicated space on the greeting cards where your message can be added.
do you ship outside the U.S.?
do you ship outside the U.S.?
At the moment, we only ship within the United States.
how long will my order take to arrive?
how long will my order take to arrive?
Gift Boxes (ready-to-ship): Orders are processed within 1–2 business days and delivered within 3–5 business days depending on your location.
Flower Boxes (fresh flowers): Shipped with express service only.
We use different shipping methods for flowers; always keep in mind that we are in Orlando, and certain locations may experience delays.
At the moment, we do not have delivery location restrictions within the United States.
do you deliver on weekends or holidays?
do you deliver on weekends or holidays?
We do not guarantee deliveries on Sundays or federal holidays. Please plan accordingly. You can contact us to talk about it.
what if my flowers arrive damaged or wilted?
what if my flowers arrive damaged or wilted?
If your flower box arrives in poor condition, contact us within 24 hours with photos, and we’ll arrange a replacement or refund.
can I return or exchange a gift box?
can I return or exchange a gift box?
Non-perishable gift boxes: Returns accepted within 7 days of delivery if unopened and unused.
Custom boxes & flower boxes: Non-refundable due to their personalized and perishable nature.
do you include receipts inside the box?
do you include receipts inside the box?
No. All boxes are shipped as gifts without pricing details inside. Your receipt will be emailed to you.
