faq
where do you ship from?
where do you ship from?
All orders are shipped directly from our studio in Orlando, Florida.
which carriers do you use?
which carriers do you use?
We ship nationwide through UPS and FedEx to ensure fast and reliable delivery.
do you ship outside the U.S.?
do you ship outside the U.S.?
At the moment, we only ship within the United States.
how long will my order take to arrive?
how long will my order take to arrive?
Gift Boxes (ready-to-ship): Orders are processed within 1β2 business days and delivered within 3β5 business days depending on your location.
Custom Boxes: Please allow 2β3 business days for assembly before shipping.
Flower Boxes (fresh flowers): Shipped with express service only.
do you deliver on weekends or holidays?
do you deliver on weekends or holidays?
UPS and FedEx do not guarantee deliveries on Sundays or federal holidays. Please plan accordingly. You can contact us to talke about it.
what if my flowers arrive damaged or wilted?
what if my flowers arrive damaged or wilted?
If your flower box arrives in poor condition, contact us within 24 hours with photos, and weβll arrange a replacement or refund.
can I return or exchange a gift box?
can I return or exchange a gift box?
Non-perishable gift boxes: Returns accepted within 7 days of delivery if unopened and unused.
Custom boxes & flower boxes: Non-refundable due to their personalized and perishable nature.
do you include receipts inside the box?
do you include receipts inside the box?
No. All boxes are shipped as gifts without pricing details inside. Your receipt will be emailed to you.
